Strategy and Program Delivery

I like the messy middle: clarifying decisions, aligning stakeholders, and keeping delivery moving.

  • $2M+ compensation platform modernization, standardizing RVU workflows across Emergency Medicine and Hospital Medicine.
  • $3M+ annual physician gainshare, with accurate payouts to 1,200+ members.
  • Cut onboarding time-to-productivity from 90+ days to roughly half by building a single-ticket workflow and operational cadence.
  • Built my product venture Hyalus: designed and prototyped a dive watch, then launched it on Kickstarter.

Based in New Mexico. Open to Project Manager and Program Manager roles.

Headshot of Will McCumber

I work best in high-trust environments where clarity and cadence matter.

Work

Three stories from the work, written for quick scanning.

All case studies

Compensation Platform Modernization

Modernizing a high-trust compensation system by reducing manual exceptions, improving end-user transparency, and sequencing pilots to restore momentum while standardizing pay models for scale.

Physician Gainshare Program

Delivered a $3M+ gainshare program by structuring delivery phases, enforcing data-quality controls, and aligning executive stakeholders to ensure accurate payouts to 1,200+ members.

Onboarding and Credentialing Pipeline

Redesigned a multi-department onboarding and credentialing workflow by standardizing intake, automating ticketing, and running an operational cadence to cut time to productivity by about 50%.


How I work

  • Translate ambiguity into a plan people can execute.
  • Build momentum with simple cadences and visible decision points.
  • Design for adoption through clarity, incentives, and good defaults.
  • Make it easy for stakeholders to say yes to the next decision.

Where I fit

  • Project Manager
  • Program Manager
  • Business Operations and transformation work where delivery and stakeholder trust are the product.

Hyalus

My product venture, built alongside full-time work.

Read the case study

Hyalus is my product venture.

I designed and prototyped a dive watch, then launched it on Kickstarter. It did not become an ongoing business, but it taught me how to ship a real product and own every detail.

What it says about me

  • Grit and execution: follow-through on an ambiguous, open-ended build.
  • Taste and design: iteration until the details feel intentional.
  • New Mexico roots: the brand language came from time outside, desert light, and practical gear.

Produced by enthusiasts. Simple, unique, robust.

Hyalus watch in the New Mexico desert

Altum in the New Mexico desert.

Hyalus watch lume photo
Hyalus watch on a wood surface
Hyalus crown macro with logo
Hyalus CAD render

About

Outcomes-focused and allergic to ambiguity that never becomes action.

I am a project and program manager who likes hard problems that live between systems and stakeholders. I am most useful when the work is cross-functional, the constraints are real, and trust matters.

My default approach is to get clear on the decision points, build a cadence that forces progress, and make the work easy to understand for the people who have to live with it.

Practical strengths

  • Executive-ready status and decision framing.
  • Workflow mapping, dependency management, and sequencing pilots.
  • Tooling: Smartsheet, JIRA, ServiceNow, Atlassian, Visio, Lucidchart.
  • Comfort translating between technical and operational teams.

Reach me directly.

If you have a role in mind or want to connect, email is best.

Email

hello@willmccumber.com

Fastest way to reach me.